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Why can’t I find the correct size furnace filter at my local home improvement store for my Carrier equipment?

Most retail stores only carry lower-quality disposable HVAC filters, whereas the filter included with you Carrier unit is made from higher-quality materials. For that reason, replacement Carrier filters must be purchased through a Carrier dealer – but don’t worry! We can help! Just contact us and we’d be happy to get your replacement filter ordered for you. (And don’t forget: some Carrier filters are reusable, and just need to be washed with cold water. If you’re not sure if your filter is reusable or needs to be replaced, give us a call!)

Where can I get parts for my Carrier equipment?

Since M&M Mechanical is a Carrier Factory Authorized Dealer, we’re your best resource for supplying the correct parts for your system.

What does the warranty cover on my Carrier equipment?

Carrier’s standard factory warranty only covers parts that fail during the warranty period due to a defect in the part. If you can’t find your warranty certificate (which was originally included with your homeowner information packet), we can provide you with your full warranty information.

What is the life expectancy of my Carrier unit?

There are many variables that affect life expectancy, including the unit installed and the regularity of routine maintenance. Luckily, Carrier products are among the longest lasting heating and cooling products available. If you have further questions, we’d be happy to discuss your specific unit with you – just give us a call!

See the full answers to these Carrier-related FAQs, and more, on our FAQs page!

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